Mustang Plumbing values your privacy and is committed to protecting your personal data. This policy explains our practices regarding the mobile information we collect from you through our website and service interactions.
Information We Collect
When you request a plumbing quote, book a repair, or sign up for maintenance alerts, Mustang Plumbing collects your name and mobile phone number. We only collect this data when you voluntarily provide it through our website forms or during phone consultations.
How We Use Your Information
Mustang Plumbing uses your mobile number specifically for:
- Sending appointment confirmations and scheduling reminders.
- Providing “on the way” technician alerts for your service calls.
- Sending follow-up messages regarding completed plumbing repairs.
- Occasional seasonal maintenance tips (e.g., winterizing pipes) or service reminders.
No Sharing with Third Parties
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Choices and Opt-Outs
You can choose to stop receiving SMS messages from Mustang Plumbing at any time. To unsubscribe, simply reply STOP to any message you receive from us. After you send the message STOP, we will send you a reply to confirm that you have been unsubscribed.
Message and Data Rates
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your service needs and interaction with our team.
Data Security
Mustang Plumbing implements industry-standard security measures to protect your information from unauthorized access. Your data is stored on secure servers and is only accessible by authorized personnel required to manage your service appointments.
Contact Us
If you have any questions about this Privacy Policy or our SMS practices, please contact us at:
- Phone: 512-733-1110
- Email: dispatch@mustangplumbing.com